Effective and last updated: September 12, 2026
1. Acceptance of These Terms
By accessing or using this website, you agree to these Terms of Use and acknowledge the related Privacy Policy and Disclaimer. If you do not agree, do not use the website. You must be legally capable of agreeing to these terms. If you use the website for an organization, you represent that you are authorized to act for that organization.
2. About the Website
This is a public corporate and marketing website for Elevate Clarity Consulting LLC. It provides general information about business consulting, administrative support, document services and ways to contact us. This website is not itself a government service, legal service or document filing system. Subscription plans, payments and the client workspace are provided through a separate authenticated platform described in Section 4.
3. Services Information and Inquiries
Descriptions of services are general and may not be available for every request, document, jurisdiction, language or deadline. Website content is not an offer that can be accepted merely by submitting a form. We may decline a request, ask for more information or determine that a licensed or specialized professional is required.
A service relationship begins only when the parties agree to a separate written scope or service agreement, including applicable fees, responsibilities and deliverables. An inquiry, automated receipt, email exchange or preliminary discussion does not itself create an engagement.
4. Subscription Plans and the Client Workspace
Subscription plans are provided through the Elevate Clarity client workspace, a separate authenticated platform at app.elevateclarity.net. Access requires a registered account and, for plan benefits, an active subscription. These terms apply to the workspace alongside the terms presented within the workspace itself; where the two address the same subject differently, the workspace terms govern that subject.
Plans are offered at four levels (Essential, Growth, Professional and Enterprise). Each includes a monthly allowance of Elevate Credits for the platform’s AI tools, a stated number of live consulting sessions, a stated support response target and the further benefits listed on the plans page. Allowances are stated per month of the subscription, are released month by month on annual plans as well as monthly plans, do not carry over between months unless expressly stated, and are not transferable between accounts.
Elevate Credits are internal, non-transferable service credits used to access platform features. They are not cryptocurrency, securities, investments, deposits, stored value for general use or tradable assets, and they have no cash value outside the platform.
A subscription provides access to the platform and to the allowances stated for the plan. It is not itself a professional engagement. Section 3 continues to apply: professional services requested through the platform are governed by the scope or quote agreed for that work.
5. Automatic Renewal, Billing and Price Changes
Subscriptions renew automatically until they are cancelled. By starting a plan you authorize recurring charges to the payment method you provide, at the interval you select, until you cancel. Monthly plans renew each month on the date of the original purchase. Annual plans renew every twelve months on that date.
Prices are stated and charged in United States dollars. As of the effective date above, monthly pricing is $299 for Essential, $499 for Growth, $990 for Professional and $1,990 for Enterprise, and annual billing is offered at a five percent discount against twelve months of the corresponding monthly price. Pricing may change as described below, so the current price, the billing interval and the renewal date shown before purchase and confirmed on the checkout page are the terms that govern the charge.
Card payments and recurring billing are processed by Stripe, Inc. We do not receive or store full payment card details. You are responsible for keeping a valid payment method on file.
If a renewal payment fails, the payment processor may retry the charge over a limited period. Plan benefits may be suspended while an account is past due, and the subscription may be cancelled if payment is not completed. Suspension for non-payment does not by itself create an entitlement to a credit for the affected period.
We may change plan pricing, allowances or included benefits. A change that increases the price of an existing subscription, or that materially reduces its benefits, will be notified to the account email address in advance and will take effect from the next renewal following that notice. Continuing the subscription after the change takes effect indicates acceptance. If you do not accept the change, you may cancel before that renewal.
Stated prices exclude taxes unless shown otherwise. Where sales tax, value added tax or a similar charge applies, it may be added at checkout and on each renewal.
6. Cancellation
You may cancel a subscription at any time. Cancellation is available from the billing portal reached through Plans & Billing in the workspace, or by written request to support@elevateclarity.net sent from the account email address.
Cancellation takes effect at the end of the period already paid for. Plan benefits, any remaining session allowance for that period and platform access continue until that date, and no further charge is made after it. The unused remainder of a period already paid for is not automatically refunded; refund requests are considered under Section 7.
Elevate Credits already added to your balance remain available while the account is active. Cancelling a plan stops future monthly credit allowances but does not remove credits already granted.
We may suspend or end a subscription where an account creates security, legal or operational risk, where payment is not completed, or where these terms are materially breached. Where we end a subscription without cause attributable to you, we will refund the unused remainder of the current paid period.
7. Refunds
Refund requests should be sent to support@elevateclarity.net from the account email address promptly and, in any event, within thirty days of the charge concerned, describing the reason for the request.
In reviewing a request we consider whether the platform was substantially unavailable during the period charged, the extent to which plan allowances were used, whether professional work or consulting sessions were delivered or are in progress, and whether the charge resulted from a demonstrable billing error. Duplicate charges and charges arising from our own billing error are refunded in full.
Elevate Credits already spent on AI output, professional work that has been delivered or substantially performed, and consulting sessions that have taken place are not refundable, because the service concerned has been provided. Unused Elevate Credits have no cash value, are not redeemable for money and are not transferable, but remain usable while the account is active.
Nothing in this section removes or limits a right to cancel, to a refund or to another remedy that applies to you under mandatory consumer law, including any statutory cooling-off right. Where such a right applies, it governs over this section.
If you believe a charge is incorrect, please contact us before raising a dispute with your card issuer so that we can review the charge and correct a genuine error directly.
8. Accuracy of Information You Provide
You agree to provide information you are authorized to provide and that is accurate to the best of your knowledge. You remain responsible for checking source information and final documents. Do not submit unlawful material, malicious files, another person’s confidential information without authority, or sensitive identifiers through the public contact form.
9. No Legal, Tax, Accounting or Financial Relationship
Elevate Clarity is not a law firm, CPA firm, bank, government agency, investment adviser or licensed financial adviser. Website content and ordinary services do not constitute legal, tax, accounting, investment or financial advice and do not create an attorney-client, accountant-client, fiduciary or other licensed professional relationship.
Administrative or document support does not determine whether a document is legally sufficient, tax-compliant, officially accepted or suitable for a regulated purpose. Obtain advice from an appropriately qualified professional when your circumstances require it.
10. Translation and Document Limitations
Translation support is not represented as certified, sworn, notarized or guaranteed to be accepted by an agency, court, educational institution or other recipient unless that specific service and requirement are expressly confirmed in a separate written agreement. Document review is limited to the agreed administrative and organizational scope.
11. No Guarantees
We do not guarantee approvals, business results, acceptance of documents, decisions by third parties, completeness of general information, timelines or a particular outcome. Results can depend on the accuracy and completeness of supplied information, your decisions, changing requirements and third parties outside our control.
12. Permitted Use
You may view and use the website for lawful personal or internal business purposes, including evaluating our services and contacting us. Any permission not expressly granted is reserved.
13. Prohibited Conduct
You may not:
- use the website in violation of law or another person’s rights;
- attempt unauthorized access to systems, accounts, server files or data;
- probe, scan, overwhelm, disrupt or bypass website security;
- send malicious code, automated spam or deceptive inquiries;
- scrape or reproduce substantial website content for commercial use without permission;
- misrepresent your identity, authority or relationship with Elevate Clarity;
- use our name, logo or content to imply endorsement, affiliation or government status; or
- use information from this website to provide misleading professional claims.
14. Intellectual Property
The website’s original text, branding, design, layout, graphics, logo and code are owned by or licensed to Elevate Clarity and may be protected by copyright, trademark and other laws. You may print or save a reasonable copy for personal reference. You may not republish, sell, license, create misleading derivatives from, or remove ownership notices from protected material without permission.
15. Third-Party Links and Resources
A link does not mean we control, endorse or guarantee a third-party resource. Third parties establish their own terms, privacy practices, availability and accuracy. You use third-party resources at your own discretion.
16. Privacy and Electronic Communications
Our Privacy Policy explains website information practices. By contacting us electronically, you consent to receive responses related to your inquiry at the address or number you provide. This does not enroll you in marketing messages. Internet and email communications may not be completely secure.
17. Website Availability and Changes
We may update, suspend or discontinue website content or functionality without guaranteeing continuous availability. We aim to maintain accurate information but errors, interruptions and outdated material may occur. We may correct content when identified.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the public website and its general information are provided “as is” and “as available,” without warranties not expressly stated in a separate written agreement. We do not warrant uninterrupted operation, freedom from every security issue, or fitness of general information for a specific purpose. Rights that cannot lawfully be excluded remain unaffected.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Elevate Clarity and its members, personnel and service providers will not be liable for indirect, incidental, special, exemplary or consequential damages, lost profits, lost data or business interruption arising from use of or inability to use the public website or reliance on general website information. These limitations do not apply where prohibited by law and do not alter liability expressly accepted in a separate service agreement.
20. Indemnification
To the extent permitted by law, you agree to defend and hold Elevate Clarity harmless from third-party claims, liabilities and reasonable costs arising from your unlawful misuse of the website, infringement of another person’s rights, or material violation of these terms. This section does not require indemnification for conduct for which indemnification cannot lawfully be required.
21. Notices of Intellectual Property Concerns
If you believe website content infringes a right you own, contact us with your name, the work or right concerned, the page location, an explanation of the concern and a method to reach you. We may request reasonable verification before acting.
22. Governing Law and Disputes
These terms are generally intended to be governed by applicable laws of the State of Connecticut, without regard to conflict-of-law principles, subject to review by qualified counsel and mandatory law that may apply. The parties should first attempt in good faith to resolve a website-related dispute through direct written communication. This paragraph does not remove any right or remedy that cannot legally be waived.
23. Severability and No Waiver
If a provision is held unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue to operate where legally possible. Failure to enforce a provision on one occasion is not a waiver of future enforcement.
24. Changes to These Terms
We may revise these terms when the website, services or legal requirements change. The updated terms apply from the effective date shown above. If a change requires additional notice or consent under applicable law, we will take the required steps.
25. Contact
Questions about these terms may be sent to support@elevateclarity.net. Elevate Clarity Consulting LLC is located in Connecticut, United States.
These website terms are a general template and are not legal advice. They should be reviewed against actual business practices and service agreements by qualified counsel.